Industry News


carelink+ to invest more than $3million into the Community Care market

carelink+ are pleased to announce the carelink+ product development roadmap for the next two years has recently received Board approval.

More than $3million dollars will be invested over the next two years to ensure carelink+, its new web apps and portals, continue to deliver new and enhanced tools for efficiency in the community care market.

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“Our investment in creating tools for our customers to deal with NDIS, CDC and DEX will continue, as we see strong demand in these funding areas”, said Craig Porte, CEO of carelink+.

“I’m delighted with the progress of our Service-On-The-Move approach to product development. This approach will see the first of our web apps released later this year.  The first apps target the mobile worker involved in care planning.  Additional apps will be released, on a rolling basis, throughout the following 18 – 24 months. These apps will provide the mobile worker with the tools they need to effectively interact with the consumer. The information cycle is completed by the consumer self-service enhancements to be released the next year which will allow the client and/or their family to shop for services, self-schedule, track their package balance and confirm service delivery. It will provide a true eCommerce experience.” said Craig.

For more information on the carelink+ roadmap, please contact:

Existing customers
Your Customer Service Consultant directly, or
P: 613 5228 3800
E: customersolutions@iconglobal.com.au

Customer Enquiries
P: 613 5228 3800
E: customersolutions@iconglobal.com.au
W: www.carelinkplus.com.au

 

The carelink+ suite of products is made for the Australian Community Care Market