Client management services and consulting

Our teams of professionals provide experience, project management skills and business know how to deliver the options our customers require to implement carelink+ effectively.

carelink+ is a very flexible and configurable packaged solution which has been designed to give our customers maximum flexibility in their use of the system. As each organisation has specific needs and requirements there is a level of configuration and data loading that needs to be undertaken.

Our consultants are able to provide a range of professional services to support a number of different implementation models. These range from embedded resources, full service for rapid deployment through to a self-guided implementation models. Our experience with other implementations has shown that the speed and ease with which the project is completed is directly proportional to the use of our services and commitment of the customer.

Our consultants draw from the pool of professionals:

check-mark-web2   Implementation Manager to oversee project and be escalation for project and account management during implementation
check-mark-web2   Consultant to manage the day to day implementation activities, be first point of contact and coordinate carelink+ resources
check-mark-web2   Specialist consultants and Trainers – to set up functionality they have expertise in
check-mark-web2   Data Migration consultant – Migration to specification of customer
check-mark-web2   Delivery Manager to oversee the development of interfaces and customisations
check-mark-web2   Account Manager who will oversee the transfer from implementation to supported live site

The carelink+ suite of products is made for the Australian Community Care Market